Tax receipts for all 2023 donations will be sent out by February 29, 2024

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FAQ

FAQ2020-03-25T09:18:57-07:00
I click submit and nothing happens?2017-10-17T15:07:46-07:00

First, ensure the required fields have been filled. If your donation still won’t go through after filling in all the fields, please call Partner Care and speak with a Partner Care Representative. Our toll free number is 1-855-722-4483 and our hours are 7:00 am – 4:30 pm PST, Monday – Friday.

Why didn’t my donation go through?2017-10-17T15:21:20-07:00

First, ensure that all the required fields have been filled out correctly. If your donation still won’t go through, please call Partner Care and speak with a Partner Care Representative. Our toll free number is 1-855-722-4483 and our hours are 7:00 am – 4:30 pm PST, Monday – Friday.

How can I make an anonymous donation?2017-10-17T15:22:15-07:00

Option 1: To make your donation anonymously, simply check the box next to “I’d like to make this donation anonymously” and continue your donation as normal. You will remain anonymous to the staff or ministry to whom you are giving.

Option 2: To make an anonymous donation, please call Partner Care and make your donation by phone. Our toll free number is 1-855-722-4483 and our hours are 7:00 am – 4:30 pm PST, Monday – Friday.

How can I delete a donation from my cart?2018-12-21T14:50:45-08:00

To delete an item from your cart:

  1. Click the “X” to the left of the item.
  2. A pop up box will appear asking “Are you sure you want to delete the item ‘ _____’?”
  3. Click “OK”

Note: You can access your Cart anytime via the “My Account” menu in the top right corner of the screen

I am not from Canada or the US, but I want to donate. How can I give?2017-10-17T15:22:55-07:00

Click on “Give” and follow the steps as usual. When you reach the screen that asks for your address, the default country will be Canada. You can change this by clicking the drop down menu and choosing your country.  

Note: To give in US Dollars, click the flag icon in the top left corner of the screen and select USD.

How do I donate as an organization, church, business or foundation?2017-10-17T15:52:39-07:00

First you must create an account for the organization, church, business, or foundation:

1. Go to p2c.com/give and click on “Donate”
2. Use the “My Account” drop-down menu in the top right corner of the screen to select “Create Organizational Account”
3. Sign in to the new account and proceed with the donation as usual

What is the Staff Support Fund?2017-10-17T15:24:15-07:00

The Staff Support Fund is in place as a temporary aid for our commissioned staff in the event they might need it. For example, when a staff member has multiple ministry partners stop giving, creating an unexpected drop in their own personal support, the fund can cover for the lost donations until the donor finds new supporters.

What is the best way to cancel, increase, or decrease my monthly donations?2017-10-17T15:24:54-07:00

There are three ways you can cancel, increase, or decrease your monthly donations:

  • Log into your online account and go to MY ACCOUNT (top right corner of the screen); update the donation details under “My Commitments” 
  • Call our Partner Care team: toll-free number 1-855-722-4483, Monday – Friday, from 7:00 AM to 4:30 PM PST
What is the best way to update my credit card information for my monthly donations?2017-10-17T15:25:30-07:00

For security reasons, please do not send credit card information by email.

There are two ways to update your credit card information:

  • Call our Partner Care team: toll free number 1-855-722-4483, Monday – Friday, from 7:00 AM to 4:30 PM PST.
  • Log into your online account and go to MY ACCOUNT (top right corner of the screen); update the donation details under “My Commitments”
What is the best way to update my chequing information for my monthly bank withdrawals?2017-10-17T15:26:10-07:00

There are three ways to update your banking information:

  • By Mail: Send a signed void cheque to the address below and include a note that we should update your donations with the new banking information

    Power to Change
    Attn: Partner Care
    20385 – 64th Ave
    Langley, BC  V2Y 1N5
  • By Fax: Send a signed void cheque to our secure fax number (604-514-2061) along with a note that we should update your donations with the new banking information 
  • Online: Log into your online account and go to MY ACCOUNT (top right corner of the screen); update the donation details under “My Commitments”
I can’t find the staff member I want to support on the website. Can I still give to their ministry?2017-10-17T15:28:16-07:00

Yes! If the Power to Change staff you want to support is not listed on the website, please follow these steps to make a donation:

  1. Click the “General Donation” button on the main donations page (p2c.com/give)
  2. Choose your amount and either ‘One Time’ or ‘Monthly’, then click “Donate”
  3. The next screen will read: “Would you like to leave a note?”. Please enter your instructions in the text box and click “Continue” (Example: “This donation is for Willow Rosenberg”)
  4. Complete the donation as usual

If you have any questions about why the staff aren’t listed or to give by phone, please call Call our Partner Care team: toll-free number 1-855-722-4483, Monday – Friday, from 7:00 AM to 4:30 PM PST.

How can I give in US Dollars and/or receive a US tax receipt?2017-10-17T15:48:48-07:00

f you would like to give your donation in US funds, switch to our US storefront using the flag icons in the top left corner of the screen.

If you do give in Canadian Dollars, but have entered a US mailing address, you will receive a US tax receipt. If you entered a US address but would like to receive a Canadian tax receipt, please leave us a note on the screen that reads “Would you like to leave a note?”

What does “Sign in or Continue as Guest” mean?2017-10-17T15:30:33-07:00

The “Continue as Guest” option can be used to make a donation without creating an online account. You will still be required to fill out your contact information and you will still be issued a tax receipt. You will not be able to log in and see your donation summary unless you create an online account.

Why do you need five business days to process an Automatic Bank Withdrawal?2017-10-17T15:31:21-07:00

We send Automatic Bank Withdrawals to our bank to be processed five business days prior to the withdrawal date. We have found this to be the optimal amount of time to ensure successful processing of these donations. Our hard-copy Financial Partnership Form asks for at least two weeks to process Automatic Bank Withdrawals received by mail. This is to allow adequate time for the form to be delivered to us by Canada Post, and also for us to enter this information in the system before we send the donations to the bank for processing.

How can I change the email address on my online account?2017-10-17T15:32:47-07:00

For security reasons, your email address can only be updated on your account by a Partner Care Representative, so please call our Partner Care team and we will be happy to assist you. Our toll free number is 1-855-722-4483, Monday – Friday, 7:00 am – 4:30 pm PST. Alternately you can email us at give@p2c.com

You can also create a new online account using your new email address, and leave us a note to request your account to be updated. Please include your old email address on your note so we can locate your account.

Once the Partner Care Team has updated your email address on your account, you will be able to view your giving history when you log in with your new email address.

Can I change my mailing address and phone number online?2018-06-27T15:14:14-07:00

Yes! Log in to your online account and then click on “My Account” in the top right corner of the screen. This will bring you to the “Manage Your Account” screen. There you can:

  • Update your name
  • Update your phone number
  • Update your mailing address
  • Add a spouse?
  • Subscribe or unsubscribe to email newsletters
  • See your giving history (current monthly donations and past donations)
  • Receive a giving statement by email or print a copy (Note: the giving statement is NOT an official tax receipt)
When will I receive my tax receipt?2017-10-17T15:37:33-07:00

An official tax receipt for the current year will be issued after December 31st for all tax deductible gifts, and it will be sent to you via mail.

What is the Registered Charity Number for Power to Change?2017-10-17T15:39:06-07:00
Power to Change Ministries: 11882 7849 RR0001

Global Aid Network: 89024 0997 RR0001

How much of my donation will go to the ministry I am supporting?2022-08-29T13:06:57-07:00

Donations are charged an administration fee that covers the costs associated with technology and human resources needed for the fulfillment of the Power to Change mission.

The administration fee varies according to the designation of the donation, as follows:

  • Donations made in support of a ministry: 13%
  • Donations made in support of a staff: 14%

Power to Change Ministries – CRA Quick View

How can I subscribe or unsubscribe to your mailing list?2017-10-17T15:43:22-07:00

There are two ways to subscribe or unsubscribe to our mailing list:

  • Call our Partner Care Team. Our toll free number is 1-855-722-4483, Monday – Friday, 7:00 am – 4:30 pm PST.
  • Email Partner Care at give@p2c.com
Can I receive my tax receipt by email?2017-10-17T15:44:05-07:00

Yes! To change your receipt preference to email, please give us a call or send us an email. Our toll free number is 1-855-722-4483, Monday – Friday,  7:00 am – 4:30 pm PST. Our email address is give@p2c.com

What is your mailing address?2018-06-27T15:15:35-07:00
Power to Change
Attn: Partner Care
20385 – 64th Ave
Langley, BC V2Y 1N5
Note: We have discontinued the use of our old PO Box. Please use the mailing address above.
Will my donations automatically stop when the staff I am supporting are no longer serving with Power to Change?2017-10-17T15:45:59-07:00
No. Unless you have specified an end date for your donations, they will remain ongoing and will be redirected to the Staff Support Fund. For more information please contact Partner Care. Our toll free number is 1-855-722-4483, Monday – Friday, 7:00 am – 4:30 pm PST. Alternately you can email us at give@p2c.com.
Why have I been asked to provide my middle initial?2017-05-01T14:47:20-07:00

The Canada Revenue Agency (CRA) requires charities to include the full name, including the middle initial, of the donor on all tax receipts. You will still receive a tax receipt if you do not have a middle name.

Please see the CRA website for more information or call Partner Care. Our toll free number is 1-855-722-4483, Monday – Friday, 7:00 am – 4:30 pm PST. Alternately you can email us at give@p2c.com

What is Power to Change?2017-05-01T14:36:15-07:00

Power to Change is an evangelical Christian non-profit organization that is committed to fulfilling the Great Commission: “Go and make disciples of all nations.” We began on college campuses in 1967 as Campus Crusade for Christ, Canada and now have multiple unique ministries making Jesus known across Canada and around the world.

In addition, we develop tools, strategies, and training that make it easier for Christians to grow and share their faith. This is our mission: to help people know Jesus and experience His power to change the world.

What does Power to Change believe?2017-05-01T14:36:53-07:00
What denomination does Power to Change belong to?2017-05-01T14:37:09-07:00

Power to Change is an interdenominational organization that partners with churches from many denominations. We hold to the basic beliefs of the Christian faith that have been consistent over the centuries throughout many denominations.

Why did you change your name from Campus Crusade for Christ, Canada to Power to Change?2017-05-01T14:37:32-07:00

While we began on campuses in 1967 as Campus Crusade for Christ, Canada, the scope of our ministry has expanded dramatically beyond the campus. In addition, the word “crusade” has many negative connotations, particularly for our missionaries working internationally in Muslim communities.

The name “Power to Change” comes from a media and church-driven campaign that we took across Canada in the late 90’s. We believe that Jesus Christ is the power to change lives, cities, countries, and the world: the name “Power to Change” reflects our mission and vision to help people know Jesus and experience his power to change the world.

What are the ministries of Power to Change?2018-06-27T15:18:08-07:00

Power to Change currently has 10 ministries that make Jesus known in unique ways among different groups of people.

  • Athltes in Action: Reaching people with the message of Jesus through sport.
  • Christian Embassy: Inspiring political and diplomatic leaders everywhere to live and lead wholeheartedly for Jesus.
  • Connecting Streams: Equipping and mobilizing the Church to reach the marginalized.
  • DRIME: Helping people encounter Jesus through drama and meaningful gospel-centred conversations.
  • FamilyLife: Providing help and hope to build strong marriages and families.
  • LeaderImpact: Helping leaders explore the relevance of faith in their professional and personal lives.
  • Power to Change – Students: Helping students discover Jesus and equipping them for a lifetime of ministry.
  • The JESUS Film Church Planting Strategy: Bringing the message of God’s love through The JESUS Film, discipling new believers, training leaders and planting churches.
  • Digital Strategies: Helping people online to know Jesus.
  • WHEN: Connecting women to Jesus through meaningful relationships, authentic dialogue and powerful teamwork.

In addition, we have our humanitarian partner:

  • Global Aid Network (GAiN): Demonstrating the love of God, in word and deed, to hurting and needy people around the world through relief and development projects.
How can I get involved with one of the ministries of Power to Change?2018-12-21T14:52:55-08:00

There are many ways to get involved with Power to Change, from mentoring people on their spiritual journey online from your own home to travelling around the world to help people know Jesus.

Another important way you can get involved with the work of Power to Change is through a financial partnership with one of our ministries or the ministry of one of our staff. Visit our donations page to see your options for financial partnership.

What happened to previous ministries that are no longer a part of Power to Change?2018-12-20T16:22:11-08:00

While the gospel doesn’t change, the way we communicate it and serve the needs of the people around us does change. The ministries under the Power to Change banner have changed as well: some have merged with other ministries, some have changed names, and others are no longer active.

Previous ministries under the Power to Change umbrella include Here’s Life, Mothers Who Care, Breakthrough Prayer, Women Today, and Oasis Retreats.

Mothers Who Care merged with Breakthrough Prayer, which then became part of Connecting Streams. Prayer resources can be found on the Connecting Streams website.

Over time, the various women’s ministries, such as Women Today, changed their focus and strategy and became the Women’s Heart-Engaging Networking (WHEN) in 2014.

Some ministries, such as Oasis Retreats, continue their important work outside of Power to Change.